Frequently Asked Questions

Your frequently asked questions (FAQs) about Breflex Fitness and our services answered

Breflex Fitness

What is Breflex Fitness?

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Breflex Fitness is a purpose-built wellness studio in Auckland that blends modern training with holistic recovery. We offer EMS Training, Hot Pilates (HIIT & Sculpt), diverse Yoga styles (Bikram, Vinyasa Fusion, Yin, and Yang to Yin), Sound Baths, and Deep Tissue Massage — all designed to help you move, restore, and thrive.
Whether your goal is strength, flexibility, balance, or relaxation, Breflex provides expert guidance and a supportive environment for every fitness level.

What services do you offer?

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We specialise in:

  • Yoga: Hot Bikram Yoga, Vinyasa Fusion, Yin Yoga, and Yang to Yin for balance, flexibility, and mindfulness.
  • Hot Pilates: High-intensity HIIT sessions and Sculpt classes to build strength and endurance.
  • EMS Training: A revolutionary training method using electrical impulses to activate muscles and achieve efficient, full-body workouts.
  • Sound Baths & Wellness Immersions: Guided sessions for relaxation, stress relief, and nervous system reset.
  • Deep Tissue Massage: Targeted recovery and healing for muscles and connective tissue.

How do I book my first class?

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Step 1 - Download the App or Visit the Portal Website
  • To install the app:
    • User the links below or search “GymMaster” in the App Store (iPhone) or Google Play (Android).
    • Download and install.
  • To use the website:
Download Gymmaster app from Apple App StoreDownload the Gymmaster App from the Google Playstore
Step 2 – Create a password
  • Open the app and enter the email address linked to your Breflex Fitness account.
  • Tap “Forgot password?” and you’ll receive an email with a link to set up a new password for your account.
Step 3 – Log in
  • Once you have created a new password through the reset link to your email, head back to the GymMaster app.
  • Log in with your email address and new password.
Step 4 – Book Your Classes
  • Go to ‘Book A Group Class’ to view the upcoming classes.
  • Select your preferred class and tap ‘Book Now’ then ‘Confirm Booking’ on the next page to secure your spot.
  • You’ll see a confirmation that your spot is reserved.
Step 5 – Manage Your Bookings
  • Go to ‘Bookings’ to view or cancel your reservations.
  • Please cancel early if you can’t make it, so someone else can join.
Quick Tips
  • Book in advance to secure your spot – our classes can fill up fast.
  • If you have trouble logging in, check that your email matches the one we have on file.
  • Still stuck? Send us an email and we’ll help you get set up.

What are your membership options?

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At Breflex, we offer flexible memberships to suit your wellness goals.
You can choose a plan focused on EMS Training, a Group Class membership with set or unlimited sessions depending on the plan, or a package that combines both EMS and Group Classes for a complete wellness experience.
Contact us for more details on the option that would best suit you.

Can I try a class or EMS before committing?

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Absolutely! We offer a discounted trial packages pass for first-time visitors to experience our classes and EMS sessions.

Are there any age restrictions?

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Participants must be 18 years or older. For EMS training, a consultation is required to ensure it’s suitable for your needs.

What if I have a medical condition?

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Please consult your doctor before starting any fitness program. Inform our staff about any medical conditions or injuries, and we’ll help tailor the sessions to your needs.

Do you provide towels or mats?

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Yes, we have both yoga mats and towels available free of charge at the studio.

What is the studio environment like?

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Our studio is designed to evoke empowerment, transformation, and balance. Expect a welcoming, clean, and calming space equipped with modern facilities.

How can I contact Breflex Fitness?

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You can reach us via:

Feel free to drop by during business hours for a tour or any inquiries.

EMS Training

What is EMS training?

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EMS (Electrical Muscle Stimulation) training is a cutting-edge workout that uses low-frequency electrical impulses to stimulate your muscles as you exercise. These impulses mimic the natural signals sent by your brain, causing your muscles to contract more intensely.
It’s a highly efficient training method that engages multiple muscle groups simultaneously, making a 20-minute session as effective as hours of conventional exercise. EMS is ideal for improving strength, endurance, posture, and overall fitness.

Is EMS training safe?

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Yes, EMS training is scientifically proven and safe for most people. It’s conducted under the supervision of certified trainers who ensure the intensity is tailored to your fitness level and goals.

The technology behind EMS originated in physiotherapy, where it was used to help patients recover muscle function after injury. Over time, its applications expanded into fitness for its effectiveness in building strength and endurance.

Breflex Fitness uses a XBody EMS system which has been rigorously tested, meets all Australian and European safety standards and won many internationally recognised awards. Additionally, the XBody Dry Tech is an advanced EMS system designed for comfort and hygiene. This innovative technology eliminates the need for wet suits, providing a dry and seamless training experience.

EMS is not suitable for people with certain medical conditions or symptoms, for a complete list please see our who is EMS not suitable for section.

What are the benefits of EMS training?

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EMS training offers:

  • Full-body muscle activation
  • Improved strength, endurance, and posture
  • Joint-friendly workouts
  • Efficiency: a 20-minute sessions is equal to hours of traditional training

Who is EMS training not suitable for?

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EMS training is generally safe, but it is not suitable if you:

  • Are pregnant
  • Have a pacemaker or other implanted electronic devices
  • Have a severe cardiovascular condition such as severe heart or aortic disease
  • Have medication-controlled or medication-uncontrolled seizure or convulsion (e.g., epilepsy)
  • Have a severe neuromuscular disorder (e.g., rhabdomyolysis or any disorder that affects the nervous system and the muscles and causes a rapid breakdown in muscle structure)
  • Have cancerous lesions (e.g., breast cancer)
  • Have a severe nephrological disease (e.g., kidney disease)
  • Have existence or a tendency of internal bleeding
  • Have areas of skin that are inflamed, irritated, infected, wounded, or edematous.

‍In the following cases, medical consultation is required before participating in EMS training:

  • Have metal implants or non-metallic or other implants (e.g., ceramic or silicone implants)
  • Have less severe cardiovascular conditions (e.g., hypertonia, high blood pressure)
  • Had a recent surgical procedure, medical intervention, or acute trauma
  • Have any type of hernia (e.g., abdominal, or inguinal hernia)
  • Have a chronic disease or fever
  • Have a contagious disease or any acute or chronic infections (bacterial or viral)
  • Have diabetes
  • Have painful, sensitive skin or skin areas lacking normal sensation
  • Are taking anticoagulant medication
  • Are participating in any medical treatment (e.g., drug treatment)
  • Are participating in any drug or alcohol abuse treatment
  • Have any other disease or unusual, abnormal physical or mental condition or symptom.

If you have any medical concerns or conditions, consult your doctor before starting EMS training. Our team can guide you in determining if EMS is right for you.

Yoga & Pilates

Do I need experience for our yoga or Pilates classes?

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Not at all! Our classes cater to all fitness levels, from beginners to advanced practitioners. Our instructors provide modifications to suit your needs.

Do I need to bring my own yoga mat or towel?

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You’re welcome to bring your own mat if you prefer,  but we have yoga mats laid out in the studio ready for your use and  convenience. Towels are available free of charge if you forget or aren’t able to bring one, but we do recommend bringing your own.

How many people are in each class?

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We keep our group classes small, with a maximum of 10 participants, so everyone receives personalised attention and a quality experience.

Do I need to bring anything to class?

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Please bring a water bottle to help you stay hydrated before, during, and after your class.

How do I book a Yoga or Pilates class?

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All classes are booked through the Breflex Portal, powered by GymMaster.
Our studio team can also assist you with bookings if needed.

Can I just walk in to a class?

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Bookings are essential to secure your spot.
While we sometimes accommodate walk-ins, space cannot be guaranteed — booking ahead is the best way to ensure you get in.

What happens after class?

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After every class, we offer a cool, scented towel to help you refresh and cool down following your workout.
You're welcome to take your time and enjoy the post-class studio environment.
We asked everyone to clean their mat, and any equipment used during the workout before leaving the room, using the cleaners provided.

Do our classes vary in temperature?

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Yes! We offer Hot Yoga and Hot Pilates, where the studio is heated to enhance flexibility and intensity, as well as regular-temperature classes for those who prefer a cooler environment.