Privacy Policy: How We Protect Your Information

Effective Date: 1 December 2024

At Breflex Fitness Ltd, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, including EMS training, Hot Yoga, and Hot HIIT Pilates, at our facility in Silverdale, Auckland.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Details: Name, address, phone number, and email address.
  • Health Information: Relevant health details, medical history, and fitness goals to ensure the safety and effectiveness of our programs.
  • Payment Information: Credit card details and transaction history for billing purposes.
  • Usage Data: Information about your interaction with our services, including attendance and preferences.

2. How We Use Your Information

We use your personal information to:

  • Deliver tailored fitness services.
  • Monitor and improve our offerings.
  • Process payments securely.
  • Communicate with you regarding bookings, promotions, and updates.
  • Ensure the safety and well-being of all participants.

We only collect and use health information as required to deliver safe and effective fitness services.

3. Sharing Your Information

Your information may be shared in the following situations:

  • With Service Providers: Third-party providers (e.g., payment processors) who assist in delivering our services.
  • As Required by Law: If required to comply with legal obligations or respond to lawful requests.
  • With Your Consent: In cases where you authorize us to share specific information.

We do not sell or rent your personal information to any third parties.

4. Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure storage systems, encrypted data transfer, and restricted access to sensitive information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccuracies in your personal data.
  • Request the deletion of your personal information, subject to legal obligations.
  • Withdraw your consent for specific uses of your data.

To exercise your rights, please contact us at info@breflex.nz.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

7. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be effective when posted on our website or communicated to you.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Breflex Fitness Ltd
29C Silverdale Street
Email: info@breflex.nz
Phone: 021 170 8816